Demand — Operator Portal

Your central command for Busbud Marketplace.

One login for every dashboard, every insight, and every tool you need to run your Busbud Marketplace business — real-time sales, reviews, and financial reports, all in one place.

Home

VVictor B.

Good afternoon Victor

Here's what happened with your brand on Busbud.com during the past 7 days:

+11%10New reviews
+8%3.9/5Overall rating

You have 10 new reviews since the past 7 days for an overall rating of 3,9 out of five. Great work!

+19%€23,008.01Sales
+21%1181Tickets sold

You made €3,671.21 more and sold 203 more tickets in the last 7 days compared to the previous week.

Operator Portal:

Unlocking transparency and control

As a valued Busbud.com partner, the new Operator Portal empowers you with unparalleled visibility and control over customer experience. This intuitive digital tool puts critical data and insights at your fingertips, helping you:

Elevateservice quality
Strengthencustomer trust
Drivebusiness growth

Key features of the Operator Portal include:

Customer Reviews
Access detailed feedback on factors like timeliness, cleanliness, amenities, and driver performance to quickly address any pain points.
Sales Reporting
Track ticket sales, revenue trends, and other key performance metrics to optimize your operations and marketing strategies.

What is TOP?

TOP stands for The Operator Portal — your single workspace on Terra Mobility for managing your Busbud Marketplace business. It's where you monitor performance and act on critical updates in real time, without waiting on a support ticket.

Sales

VVictor B.
PeriodLast 4 weeks
Sales€71,601.05
Apr 12Apr 19Apr 26May 03
Tickets sold3797
Apr 12Apr 19Apr 26May 03

Daily sales summary

DateSalesTickets SoldCancellationsTickets CanceledNet Sales
06/05/2026€2,286.35112€11.832€2,274.52
05/05/2026€2,050.85100€28.982€2,021.87
04/05/2026€2,741.10143€103.326€2,637.78
03/05/2026€2,736.45144€182.1013€2,554.35
02/05/2026€2,908.10171€187.9113€2,720.19

Every operator tool in one place.

Sales, reviews and reports in a single operator workspace — monitor performance and act on what matters, without leaving the portal.

  • Monitor Marketplace revenue and performance metrics as they happen.
  • Track guest feedback and sentiment across channels in a single dashboard.
  • Respond to customer feedback immediately without leaving the portal.
  • Generate and download sales and cancellation reports whenever you need them.

Reviews

BCJohn S.
PeriodJuly 2024
Overall ratings4.3/5
Service4.3/5
Timeliness2.9/5
Quality
Cleanliness1.6/5
13% (470)
16% (583)
24% (898)
18% (674)
29% (1052)
Review dateCustomerRatingReviewTimelinessServ.Qual.Clean.
08/12/2024Blake Wilkins
No review left
ON-TIMEDetails
08/12/2024Blake Wilkins
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EARLY
08/12/2024Blake Wilkins
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5 MINUTES LATE
08/12/2024Blake Wilkins
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30 MINUTES LATE
08/12/2024Blake Wilkins
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08/12/2024Blake Wilkins
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AN HOUR LATE
08/12/2024Blake Wilkins
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ON-TIME

Built for every role on your team

General Manager

Full visibility in real time.

Track sales trends, review scores, and operational health at a glance.

Customer Support

Immediate response loops.

Read and respond to customer reviews directly from TOP—no context switching, no delays.

Finance

Financial reports on demand.

Export period-level statements and financial reports instantly without chasing down spreadsheets.

Coming soon to TOP

  • Reconciliation & Invoicing — automatic matching and invoicing, without the manual reconciliation work.
  • AI-powered review sentiment analysis — understand how guests feel about you automatically.
  • Dynamic revenue management — smarter pricing, driven by real-time demand built to help you maximize occupancy and revenue.
  • Competitor pricing analysis — see exactly how your prices compare, in real time.
  • Claim management — resolve disputes directly from TOP, no separate tool needed.

Always on. Always in command.

Your operation never stops running. TOP gives your teams a single hub to see, manage, and act—keeping your business moving from first login to final report.