IMS — Operations

One system for your whole operation.

Managing buses, trains or ferries across multiple locations makes things complicated. We pull your dispatching, disruptions and passenger updates into a single view, so your team can focus on moving people instead of managing software.

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Operations / 5 day outlook

5 day outlook

Friday
Aug 16
06:30
Toronto → New York
Pacific Lines
20/55
PLANNED
09:15
Express AM
Coast Express
55/55
FULL
13:00
Coastal Route
Skyway Routes
12/55
PAUSED
18:45
Evening Line
Metro Coach
0/55
CANCELED
Saturday
Aug 17
07:00
Weekend Run
Pacific Lines
20/55
PLANNED
10:30
Toronto → Montreal
Atlas Bus
42/55
OPERATIONS
14:15
Coastal Route
Skyway Routes
12/55
PAUSED
20:00
Overnight Express
Nova Transit
36/55
PLANNED
Sunday
Aug 18
08:00
Sunday Service
Coast Express
20/55
PLANNED
11:45
Toronto → New York
Pacific Lines
50/55
FULL
15:30
Coastal Route
Skyway Routes
28/55
OPERATIONS
21:15
Overnight Express
Nova Transit
24/55
PLANNED
Monday
Aug 19
05:45
Commuter Dawn
Metro Coach
20/55
PLANNED
08:30
Express AM
Coast Express
20/55
PLANNED
12:15
Toronto → Boston
Atlas Bus
55/55
FULL
19:00
Evening Line
Metro Coach
12/55
OUT OF SERVICE
Tuesday
Aug 20
06:00
Commuter Dawn
Metro Coach
20/55
PLANNED
09:45
Toronto → Montreal
Atlas Bus
20/55
PLANNED
14:00
Coastal Route
Skyway Routes
20/55
PLANNED
20:30
Overnight Express
Nova Transit
0/55
PLANNED
20 trips · 5 days · live capacityUpdated 2m ago

Spot problems before they happen

Our 5-day view highlights things like capacity gaps and driver assignments before they become issues.

Fix disruptions, fast

Handle cancellations or vehicle swaps for everyone at once. Rebook passengers and send updates in a few clicks, rather than a few hours.

Keep everyone informed

Send targeted updates to every passenger on a specific trip through the channels they already use. Fewer surprises for passengers, fewer calls to your support team.

Manage your own schedule

Build and edit complex routes for any season or vehicle type.

The dispatch dashboard

Five days. One view. Capacity gaps, driver shortages and disruptions, caught before the vehicle hits the road.

  • Filter by route, date or status.
  • Edit, duplicate or update capacity on departures.
  • Alerts for capacity, special requests and sales.
  • Assign drivers and vehicles, track status live.
  • Cancel, pause or plan trips — sales block automatically.
Operations / Dispatch/Mon Aug 18 · FBM1

Dispatch dashboard

At capacity
VIPFBM1 · NYC → BOS
Transportes del Norte · Coaster Bus
Morning
6:00AM
Capacity
2 / 32
9
1
2
Threshold alert · 2 special requests pending · add departure to absorb demand
5-day view

Irregular operations

Disruptions happen. Move passengers, update manifests, send word. All in bulk, never from scratch.

  • Bulk move disrupted passengers in a few clicks.
  • Edit manifests, cut trips short, add or remove stops.
  • Refund, voucher or reward passengers in the same flow.
  • Full manifest audit trail — every change tracked.
Operations / IROPS console

Irregular operations

CanceledFrom
Trip
#4542
Low seasonEast-West
Window
Sep 01 — Dec 15
Departure
23:30
Runs on
MTWTFSS+2 HOL
Affected passengers16/54
SelectedTo
Trip
#1131
Low seasonNorth-SouthMorning
Window
Sep 01 — Dec 15
Departure
08:30
Runs on
MTWTFSS+2 HOL
Capacity38/54
Also available
#110923:30East-WestEveningBest match31 free
#120711:00East-West19 free
#168810:30Low season6 free
Compensation
Applied to all 16
VoucherLoyaltyRefund
Manifest audit · tracked

Real-time travel updates

Passengers know first. Send targeted updates to everyone on a trip through the channels they already use, while reducing calls to your support team.

  • Reach all passengers on a specific trip in seconds.
  • Send updates for delays, changes, or disruptions.
  • Reduce inbound calls with proactive communication.
Operations / Notifications

Passenger notifications

Disruption · Delay +30 min
Manifest
#0600
TOR → NYC
Date
20/02/2026
Departure
06:00
Arrival
16:00
Recipients
47
passengers
Trip delay · 30 minutes
Your Toronto → New York trip on Fri, 20/02/2026 is delayed by 30 minutes due to operational reasons. New departure 06:30.
SMSWhatsAppEmail
Sent notifications
19/02 · 18:39

Your Toronto → New York City trip on Fri, 20/02/2026 (Ticket ZM93EV) is delayed by 30 min due to operational reasons. It will now depart at 06:30.

Sent by ops@terramobilityDelivered
Trip reminder18/02 · 09:00

Friendly reminder: your trip departs in 36 hours…

Live tracking · Bus 7.2 km away

The daily details, handled.

Schedules, seats and scans, simplified.

Schedule

12 routes · 5 days

Schedule management

Build, edit and publish complex service networks across seasons, routes and vehicle types — all in one place.

  • Stops, schedules and full networks managed in one place.
  • Centralized time and distance tables for fast schedule generation.
  • Copy, edit and stage schedules for forward planning or immediate publishing.

Seatmap

54 seats · custom

Multimodal seat management

Customize seatmaps, seat classes and fees across your full vehicle catalog, then assign them to schedules in a click.

  • Intuitive layout editor for customizing seatmaps.
  • Seat classes, seat fees and color coding for clear passenger booking.
  • Works with your fleet management tools.

Boarded

QR · NFC validated

Driver app

A fast, secure boarding and on-board sales tool for drivers — QR and NFC validated, on iOS and Android.

  • Scan QR codes or tap NFC for quick boarding.
  • Built-in security validates ticket, trip, route and date.
  • Simplified on-board sales flow for fast ticket purchases.

Run the whole operation from one screen.

From dispatch to driver, manage every moving part of your operation with TerraOS.

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